Things to Know

One-Way Trip: Everything You Need to Know About It

It’s a new day and you bet we’re bringing another piece of good news to you! 

Starting from today, you can drop a GoCar off at ANY One-Way Trip locations and choose to drive by the minute with our One-Way Trip service. Many thanks to the nice folks at Smart Selangor Parking and Flexi Parking, we are also able to bring this service to even more locations and residents. Inspired by the open ticket concept, you can just drive first and decide when to return later. Talk about flexibility.

If you’d like to try out this new service of ours, please don’t forget to check if your GoCar app has been updated to the latest version. 🙂

Our Rates

On top of getting charged by the minute, you will also be charged with a processing fee of RM0.99. And no worries here, the processing fee will only be collected once for each drive. The rate is also inclusive of Collision Damage Waiver (CDW) Lite Package. However, if someone other than the designated driver drives and damages the car, the CDW isn’t valid. 

Here’s how it works: 

If you’ve driven an Almera for 15 minutes, you’ll be charged RM3.54. 

Why?

Let’s do some quick maths.

RM0.99 + (RM0.17×15 mins) = RM3.54

TA-DA!

Also, to keep our prices more affordable, we’ve introduced a daily safety cap of RM109 (Nissan Almera) and RM159 (Renault Captur) for usage above 10 hours/day! 

So let’s say you’re driving an Almera for 24 hours and 15 minutes, this is how you’ll be charged:

RM0.99 + RM109 + (RM0.17/minx15mins) = RM112.54

You can check out our car types and per-minute rate in the table below. 

Car TypeRate*
Nissan AlmeraRM0.17/minute or 17 points/minute
Renault CapturRM0.25/minute or 25 points/minute

*Processing Fee not included

Gentle reminder: we only accept GoPocket points as payment. Before you start a One-Way Trip booking, please make sure you have GoPocket points in your account.

Identifying a One-Way Trip Car

It’s super simple. Just switch to the One-Way Trip map view on our app and look for the nearest cloud icon to you. When you’re ready to make a booking, tap on the icon and select your type of car. For more information, read our FAQ

If you’re living in  Selangor, Kuala Lumpur, Johor or Penang, be the first to try it out. Get started today! 

Return the Car to (Almost) Any Location

All you need to make sure is the location that you’ve chosen is one of the drop-off points we’ve allocated for One-Way Trip cars. Thanks to Smart Selangor Parking and Flexi Parking, you can also choose the Street Parking option if you’re planning to drop-off the car in PJ or Subang Jaya.

Remember to reserve your drop-off point because otherwise the system will not allow you to end your trip. This will also help to avoid any parking conflicts with another member who has taken a One-Way Trip car. 

Start Your One-Way Trip Booking

Find out how to start your trip in our FAQ here

End Your One-Way Trip Booking

Find out how to end your trip in our FAQ here. 

Cancelling Your Booking

Decide not to use a GoCar after confirming your trip? Just tap on “In progress/Upcoming” to cancel. We also have a 10-minute grace period in which you can cancel your booking for free and there will be no charges incurred. 

For more information, check out our FAQ section here.

19 thoughts on “One-Way Trip: Everything You Need to Know About It

  1. Why now br ada bende nie ??? Ishh…btw send me statement that i should pay for late charges….

    1. We’ll have a word with the product team, Fariq.

      As for the late charges statement, our colleagues from the customer representatives team will be in touch with you to sort things out. 🙂

  2. Saya nak tanya, jadi kita boleh pilih berapa minit kita nak drive kereta dan boleh pilih nak letak dekat mana ke?

    1. Yes, you can drive by the minute and choose from any of our pre-determined spots to drop off the GoCar. Unlike our usual services, you’re not required to set how many minutes you want to drive when you take a Free Floating car, but you can drive first and decide when to return later.

      If you have any questions, you can always reach out to our customer representatives team at hello@gocar.my or 1-300-30-2633. 😉

  3. My account had been frozen and I had been requested for help. There is no response from your side. Give up with your services.

  4. hi can i ask if kita nak amke kereta di mana mana sahaja ke or mcm mana ya sebab myloci think xde but how can managed

    1. Hey Lisa, you can take any Free Floating (FF) car from any location! All you need to do is tap on the Free Floating map (bottom of the app), find the closest FF car to you and start your journey.

      For more assistance, you can always reach out to our Customer Experience team at 1-300-30-2633.

  5. As a new user, am I able to use the free floating option? If not are there any other similar services for users who do not have 5000 points in their Gopocket

    1. Seems like you’ve got a few Qs for us, Chuks. And there’s nothing like good questions to kickstart our day.

      1. New user, kinda new user, not-that-new new user, experienced users…our Free Floating service is open to everyone. Sounds like you’re new, so welcome to the fam. 🙂

      2. If you’d like to use a Free Floating car, ‘fraid you’ll need to have 5,000 points in your GoPocket. But no worries, that can be easily solved by purchasing those points on our app.

      3. OR as an alternative, you can opt for our Round Trip service. You don’t need points to start booking, just sayin’. 😉 And when you book our cars, you’ll be rewarded with GoPocket points too, which can be used to book a GoCar!

Comments are closed.